We appreciate the opportunity to help you Find Your Balance with Erthecode products. All orders are processed within 1 to 3 business days. Orders placed after 12pm EST on a business day or national holiday will be shipped the next business day. Orders placed over the weekend will be shipped the following Monday.

Order Status

You will receive an email notification when your order has been received and again when the order has shipped via our Fedex Ship Manager. 

Please allow 24-48 hours for the tracking information to become available. 

If you haven’t received your order after 5 business days of receiving your shipping confirmation email, please contact us at wehearyou@erthecode.com with your name and order number, and we will look into it for you.

Domestic Shipping Rates and Estimates

Our standard shipping rates for your order will be displayed at checkout from our warehouse in Florida.

Below are our shipping prices and estimated delivery times. 

FedEx Ground
3-8 business days. Delivery based on distance to destination.
FREE for orders over $100 and $15 for orders under $100. 

FedEx Express
2-5 business days. $25 for custom selection via email to wehearyou@erthecode.com

International Shipping

All international shipping requests handled individually via email at wehearyou@erthecode.com.  

Shipping to P.O. Boxes

We do not offer shipping to P.O. boxes. If shipping to a P.O. box is your only option available email wehearyou@erthecode.com and will do our best to find an alternative solution for you. 

Return Policy

We offer free returns within 30 days of purchase. For details view our Return Policy